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Head of Planning & Business Analysis
Head of Planning & Business Analysis
From March 2014 To June 2015
Project Overview
Project Overview
Identified the strategic misalignment between retail-focused analytics and the distinct requirements of Financial Services. Led the initiative to "in-source" forecasting and analytics capabilities, ultimately building and managing the dedicated function for the business.
Key Initiatives
Key Initiatives
Strategic Re-alignment: Architected the separation of the Financial Services analytics function from the broader retail group (Argos/Homebase), designing an operating model tailored specifically to the unique needs of the financial services sector.
Capabilities Design: Created end-to-end forecasting and analytics processes, identified the required technology stack, and oversaw the successful migration of these capabilities in-house.
Organizational Development: Managed the full team lifecycle: authored all job specifications, conducted the talent acquisition process, and scaled the department to full operational capacity.
Leadership Transition: Promoted to Head of Planning & Business Analysis to lead the team and drive the strategic output of the newly established function.
KPIs
KPIs
In-Sourcing Success: Successfully transitioned from fragmented group-level support to a high-performing, dedicated in-house planning and analytics department.
Operating Model Efficiency: Delivered a customized operating model that aligned analytical output with the specific regulatory and commercial requirements of the financial services business.
Team Velocity & Capability: Built a high-functioning team from the ground up, ensuring 100% headcount fulfillment within the designated timeline and delivering an immediate improvement in forecasting accuracy.
Skills
Skills
Tools
Tools
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