About

I am a customer-focused Process Architect and Business Analyst specialising in major transformation and continuous improvement. My sweet spot is the intersection of people, data, and delivery. I’m just as comfortable presenting strategic roadmaps to the Board as I am serving as a Scrum Master within a squad or digging through extensive data sets.

My Philosophy:

If you can't explain it, you can’t change it. I believe that effective processes should be universally understood, not just by the person who designed them. My strength lies in taking high-level complexity and distilling it into clear, actionable frameworks that everyone can get behind.

How I Work:

Relaxed but Confident: I stay calm under pressure by only starting what I am confident I can finish. This integrity allows me to deliver results without the transformation panic.

The Go-To Problem Solver: I pride myself on being approachable. I leverage strong networking skills to find the right people and the right data to solve the hardest problems.

Framework Agnostic: While I prefer an Agile approach, I adapt my methods to suit the client’s culture and operating model. Delivery matters more than dogma.

Beyond the Office: When I’m not streamlining workflows, you’ll likely find me traveling from the quiet of a beach to the chaos of Hong Kong or riding through the Sahara. I’m a Liverpool FC supporter, a fan of 80s and 90s music, a decent cook, and a lover of cheesy films.