From May 2017 To December 2017

Project Overview

Tasked with the European-wide implementation of a single-instance SAP and SAP HANA platform, as mandated by Brother Japan. Identified a critical business risk: the lack of operational consistency across European subsidiaries. Led a 6-month pan-European transformation program to harmonize regional processes before technical configuration.

Key Initiatives

Operational Alignment: Orchestrated a 6-month process harmonization program across key European sites (Paris, Milan, Frankfurt, Manchester), bridging the gap between local autonomy and the need for a unified global system.

Process-First Strategy: Successfully argued for and executed a process-alignment phase, ensuring that the new SAP implementation facilitated a singular, efficient workflow rather than enabling fragmented legacy operations.

Requirements Engineering: Gathered and synthesized cross-functional requirements from diverse regional business units, mapping them to the standard SAP HANA architecture.

Stakeholder Harmonization: Acted as the bridge between Brother Japan’s corporate mandates and the operational requirements of European subsidiary teams, fostering buy-in for the unified model.

KPIs