From February 2023 To June 2023

Project Overview

Provided process architecture support for a major Workday implementation within a veterinary group following a period of rapid acquisition. The project focused on transitioning fragmented legacy operations into a single, unified system to manage employee information and contracts across multiple practices 

Key Initiatives

Process Mapping: Documented future-state HR and Payroll workflows via Visio in accordance with BPMN standards to support a large-scale Workday rollout.

Requirement Engineering: Managed the end-to-end requirements lifecycle, from initial scoping and backlog creation (Persona/Objective/Benefit format) to estimation and delivery planning. 

Change Management Support: Created a centralized process catalogue that served as the primary tool for change control, enabling the change management team to mitigate implementation risks.

Compliance & Analytics: Developed a comprehensive data dictionary to align with GDPR regulatory requirements and improve the accuracy of organizational data analytics. 

Performance Improvement: Delivered measurable efficiency gains, including a significant reduction in non-productive hours and improved forecasting capabilities. 

KPIs